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To provide leadership, services and support which contribute to the wellbeing and sustainability of the Lord Howe Island community and its environment pursuant to the Charter in the Act. 

• Effective service delivery to the community.
• Advocacy on behalf of the community.
• Continuous improvement which encourages initiative, creativity and innovation and values new ideas.
• Transparency and accountability in all our dealings.
• Respect and fairness to all persons.
• Teamwork and loyalty and recognition of effort and achievement.
• Responsible civic leadership.

1. Board Meeting Support and Administration
2. Corporate Governance and Support
3. Community Services
4. Financial Management and Reporting
5. Human Resource Management
6. Information Technology
7. Tourism
8. Trading Activities
9. Land Administration
10. Development Assessment